Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to information collected through:

• the Seamline website at seamline.pro
• the Seamline application
• integrations with third-party services
• customer support interactions

This policy applies to business users of the Service.

2. Information We Collect

We collect information necessary to provide and improve the Service.

2.1 Account Information

When you create an account, we collect:

• name
• email address
• password (stored securely and encrypted)
• business name
• workspace information

2.2 Customer Data

Seamline allows customers to upload and manage business data, including:

• customer names
• email addresses
• order information
• product information
• design files
• artwork and production files
• team store information

This information is controlled by the Seamline customer (the workspace owner).

Seamline processes this information solely on behalf of the customer.

2.3 Payment Information

Seamline uses Stripe Connect to facilitate payment processing.

Payment information is collected and processed directly by Stripe.

Seamline does not store:

• full credit card numbers
• bank account numbers

Stripe's privacy policy applies to payment processing.

2.4 Technical Information

We automatically collect technical information, including:

• IP address
• browser type
• device type
• operating system
• pages visited
• usage activity
• timestamps

This information helps us improve reliability and security.

2.5 Cookies and Similar Technologies

We use cookies and similar technologies to:

• authenticate users
• maintain session state
• improve performance
• enhance security

You may disable cookies through your browser settings, but some features may not function properly.

3. How We Use Information

We use collected information to:

• provide and operate the Service
• authenticate users
• maintain platform functionality
• improve performance
• provide customer support
• ensure security and prevent fraud
• comply with legal obligations

4. Customer Data Ownership and Role

Seamline customers retain ownership of their Customer Data.

Seamline acts as a data processor on behalf of customers.

Seamline only processes Customer Data as necessary to provide the Service.

Seamline does not use Customer Data for advertising.

5. How We Share Information

We share information only as necessary to provide the Service.

This includes sharing with subprocessors such as:

• Stripe (payment processing)
• Supabase (database infrastructure)
• hosting providers
• email providers
• cloud infrastructure providers

These providers are contractually obligated to protect your information.

We do not sell personal data.

6. Third-Party Services

Seamline integrates with third-party services including Stripe.

These services operate independently and have their own privacy policies.

We encourage you to review their policies.

7. Data Storage and Security

We use industry-standard security measures, including:

• encryption in transit (HTTPS/TLS)
• secure cloud infrastructure
• authentication controls
• access restrictions

No system can guarantee absolute security.

8. Data Retention

We retain information as long as necessary to:

• provide the Service
• comply with legal obligations
• resolve disputes
• enforce agreements

Customers may request deletion of their data.

9. Your Rights

Depending on your location, you may have rights to:

• access your data
• correct your data
• delete your data
• restrict processing

Requests can be submitted to: support@seamline.pro

10. International Data Transfers

Your information may be stored and processed in the United States and other countries.

By using the Service, you consent to these transfers.

11. Children's Privacy

The Service is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Subprocessors

Seamline uses trusted subprocessors to provide infrastructure and services.

These may include:

• Stripe
• Supabase
• hosting providers
• email providers

We ensure subprocessors maintain appropriate security protections.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

We will provide notice of material changes.

Continued use of the Service constitutes acceptance of changes.