Billing
Manage your subscription, payment methods, and invoices
Understanding plans and pricing
Compare available subscription plans and their features.
3 min read
Changing your subscription plan
Upgrade or downgrade your plan to match your business needs.
2 min read
Managing payment methods
Add, update, or remove payment methods for your subscription.
2 min read
Viewing and downloading invoices
Access your billing history and download invoices as PDFs.
2 min read
How to cancel your subscription
Learn the cancellation process and what happens to your data.
3 min read
Understanding plans and pricing
Available plans
Seamline offers multiple subscription tiers designed for businesses of different sizes. Each plan includes a set number of team members, products, and monthly orders. Higher tiers unlock advanced features like CRM, custom domains, and priority support.
Comparing plans
To view and compare plans:
- Navigate to Settings > Billing from the left sidebar.
- Your current plan is highlighted at the top.
- Scroll down to see all available plans with feature comparisons.
- Click "View Details" on any plan to see the full feature list.
Annual billing offers a discount compared to monthly billing. You can switch to annual at any time and the remaining balance from your current billing period will be prorated.
Changing your subscription plan
Changing your plan
You can upgrade or downgrade your subscription at any time. Upgrades take effect immediately and you will be charged a prorated amount for the remainder of your billing period. Downgrades take effect at the start of your next billing period.
To change your plan:
- Go to Settings > Billing.
- Click "Change Plan" next to your current subscription.
- Select the new plan you want.
- Review the pricing change summary, including any prorated charges or credits.
- Click "Confirm Change" to apply.
Before downgrading, check that your current usage (team members, products, etc.) does not exceed the limits of the lower plan. Seamline will warn you if adjustments are needed.
Managing payment methods
Payment methods
Seamline accepts major credit and debit cards for subscription payments. You can add multiple payment methods and designate one as your default. The default method is charged automatically on each billing cycle.
To manage payment methods:
- Go to Settings > Billing > Payment Methods.
- Click "Add Payment Method" to enter a new card.
- Fill in the card details and billing address.
- Click "Save" to add the card.
- To set a default, click the three-dot menu on a card and select "Set as Default".
You will receive an email notification if a payment fails. Update your card details promptly to avoid service interruptions.
Viewing and downloading invoices
Invoice history
Seamline generates an invoice for each billing cycle. You can view your complete billing history and download individual invoices as PDF files for your accounting records.
To access invoices:
- Navigate to Settings > Billing > Invoices.
- Browse the list of invoices sorted by date.
- Click on any invoice row to view its details.
- Click "Download PDF" to save a copy to your computer.
If you need a custom billing address or tax ID on your invoices, you can configure this under Settings > Billing > Billing Information.
How to cancel your subscription
Cancellation process
You can cancel your Seamline subscription at any time. Your account remains active until the end of your current billing period. After that, your workspace enters a read-only state — you can still access and export your data but cannot create new orders, quotes, or products.
To cancel your subscription:
- Go to Settings > Billing.
- Click "Cancel Subscription" at the bottom of the page.
- Select a reason for cancellation (this helps us improve).
- Review the cancellation summary, including the date your access changes.
- Click "Confirm Cancellation" to proceed.
Your data is retained for 90 days after cancellation. If you resubscribe within that window, everything is restored exactly as you left it.
Still need help?
Contact Support